To set up your Bitkey wallet, you will need both the Bitkey app and the hardware device. After you have downloaded the Bitkey app to your phone, follow the below steps to set up your wallet:
- Open the Bitkey app
- Select Set up new wallet
- Activate and pair your hardware device with the Bitkey app by holding your hardware device, LED facing up, behind your phone. There should be no need to charge your hardware device before pairing it for the first time.
Note: The hardware device needs to be held in close proximity to the NFC coil in your phone. If you are still having trouble pairing your hardware device to your app, see How do I connect the Bitkey hardware device with my phone? for more information.
Tip: Most phones are NFC-enabled by default. If you see NFC Error: There was an issue communicating with your hardware. Please try again. it’s possible that NFC has not been enabled on your phone. Enable NFC (which can usually be done through settings by searching for NFC or by contacting your device manufacturer), and try again.
- Follow the on-screen prompts to enroll your fingerprint. Once you have successfully completed scanning your fingerprint, you will need to save it by holding your hardware device behind your phone.
Tip: You can add additional fingerprints after you have completed Bitkey set up. See How do I add, delete, or update a fingerprint? for more information.
- Creating a cloud backup is required. Follow the on-screen prompts to complete the process. Select Back up to continue.
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- iOS: If you are not signed into iCloud, you will be prompted to sign in first. iCloud drive must also be turned on in order for the backup to be successful.
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Android: If you are not signed in to your Google account, you will be prompted to sign in first.
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- Set up recovery communications channels - we will only use these channels to notify you of wallet recovery attempts and privacy updates.
- All available communication channels will be displayed. We strongly recommend you enable all available channels. At a minimum, email is required.
- See Why do I need to provide a notification channel (like email) to use Bitkey? for more information.
- Set up notifications and updates
- Customize the notifications you receive for transactions and product updates.
- Customize the notifications you receive for transactions and product updates.
- Accept the terms of service.
Your wallet is now ready to be used.
Note: If you would like to customize your Bitkey experience, see How can I change my settings? for more information.