If your Bitkey has not yet shipped, we will send you an email and ask you to provide us with your new and old shipping address. Make sure to respond to this email or we will be unable to proceed. If your Bitkey has already shipped, we will be unable to make any changes to your shipping address.

Located on the back of the Bitkey

You can find your Firmware version here: From the app Home Screen > Settings > Debug Menu or N/A if not available

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Add file or drop files here