We’re unable to make changes to an order once it’s been placed. If you need to make a change (such as updating your shipping address or quantity), you’ll need to cancel your current order and place a new one.
Because we process and ship orders quickly, cancellations are only possible before your order begins preparing for shipment.
⚠️ IMPORTANT: Orders paid for with bitcoin are final sale and cannot be cancelled or returned.
To check your order status or request a cancellation, visit:
👉 bitkey.world/orders