If you experience any issues with a purchase, sale, or transfer, we recommend that you contact the partner that you used for that transaction as a first step. Our partners are best equipped to handle issues related to their specific products and services, and they will work with you to resolve the issue as quickly and efficiently as possible.
Note: It's important to note that the amount of bitcoin in your wallet may not show up immediately after a transfer or purchase. This is because the transaction must be mined on the blockchain, which can take anywhere from a few minutes to several hours depending on the network congestion and other factors.