If you lose access to the app on your phone, the backup in your cloud, or your Bitkey hardware, or if you lose access to two of these three, Bitkey offers you a path to recover full control of your funds.
Here are the recovery methods we support and the corresponding recovery scenarios:
- Cloud recovery: Lost/Replaced phone with cloud backup available
-
Delay + Notify:
- Lost/Replaced phone without cloud backup available
- Lost/Replaced hardware device with/without cloud backup available
- Cloud Health Check: Lost/Replaced Cloud account
- Trusted Contacts: Lost/Replaced BOTH hardware device and phone, near the same time
- Emergency Access Kit: Bitkey app unavailable in app store(s)