You will never be forced to perform a hardware (firmware) update to use your Bitkey. Your self-custody and control over your funds are of utmost importance to us and we are committed to allowing you to maintain control without restrictions. We ensure that backward compatibility is maintained across software and hardware (firmware) versions, while still providing essential updates for security and feature enhancements. If we deem a hardware update important, we will message you through the app so you can decide what is right for you.
See What is a hardware update? for more information.