A shipping confirmation email is sent automatically when your order ships.
If you haven’t seen it:
- Check your Spam, Junk, or Bulk folders — it may have been filtered
- Make sure you’re checking the email address you used at checkout
If you still can’t find it, you can track your shipment anytime:
👉 Track my order
You’ll need your Bitkey order number and the email address you used when placing your order.
👉 See Where can I find my order number?