Please monitor the status of your shipment, as some countries may have additional customs requirements before your order can be delivered. Below are the country-specific processes we’re currently aware of:
🇮🇳 India
India Customs requires Know Your Customer (KYC) documentation during the clearance process to verify your identity.
- The carrier will contact you before delivery.
- You’ll need to provide a valid proof of identity and proof of address.
🇹🇼 Taiwan
Taiwanese Customs requires a Power of Attorney (POA) between the customer and the courier.
- The carrier will contact you before delivery.
- You’ll be asked to complete and submit the POA form.