Please monitor the status of your shipment as there may be additional country specific requirements in order for your shipment to be delivered. Below are the ones that we are aware of:
India
India Customs requires submission of Know Your Customer (KYC) documentation during the clearance process to verify your identity. The carrier will reach out to you prior to delivery to perform this verification which will require a valid proof of identity and proof of address.
Taiwan
Taiwanese Customs authorities require a Power of Attorney (POA) between the customer and courier prior to release and delivery of your BitKey. The carrier will reach out to you prior to delivery to complete this form.