If the Bitkey app is no longer available in the public App Store, you will need to rely on your Emergency Access Kit that was stored in your cloud during your initial Bitkey setup. To access this file, follow the steps below. Once you have located your Emergency Access Kit, follow the steps provided to move your funds off your Bitkey using the steps in the Emergency Access Kit.
iOS
Go to Files > iCloud Drive > Bitkey Folder > Emergency Access Kit
Android
Go to Google Drive > Bitkey Team folder > Emergency Access Kit
Note: The Emergency Access Kit version of the Bitkey app has limited app functionality and is meant to help you move your funds out of your Bitkey wallet without having to depend on the Bitkey team, or public app store providers.
To learn more about the Emergency Access Kit, see What is an Emergency Access Kit and how does it work?