An inheritance claim, once initiated, can be canceled at any time by either the beneficiary or the benefactor while the claim is being processed and is in a Claim pending state. Once a claim has been canceled it can not be reinstated and a new claim will need to be initiated if necessary.
If you did not cancel your inheritance claim, it’s possible that your benefactor, or someone with access to your benefactor’s Bitkey wallet, canceled the claim. It’s also possible that you were removed as the inheritance beneficiary, which would have also canceled the claim. We suggest you contact your benefactor and discuss this directly with them. If your benefactor’s name is still visible in your wallet, you can start a new claim by following the steps in How do I initiate an inheritance claim?
IMPORTANT: Block cannot cancel a claim on behalf of a beneficiary or benefactor, regardless of the situation.