Your Bitkey hardware device comes with a limited hardware warranty. If your device breaks under normal use due to a manufacturer defect, we will replace your device during the warranty period. Your warranty period is dependent on the shipping address you originally shipped your device to. If your shipping address was within the European Union, your warranty period is 2 years from shipping date. If your shipping address was outside of the European Union, your warranty period is 1 year from shipping date. See How do I submit a warranty claim? for more information.
You can read our full warranty policy here.