The Delay + Notify recovery process allows you to start recovery using just one key — either your Mobile Key or your Hardware Key — when the other is lost or unavailable.
Because this process results in:
- A new wallet being created with a new set of keys
- Your funds being moved to that new wallet
Bitkey includes a mandatory seven-day delay before the recovery can be completed.
Why the delay exists
The delay gives the rightful wallet owner time to recognize and respond if a recovery is initiated without their consent.
During this delay:
- You’ll receive critical alerts through the Bitkey app
- You’ll also receive alerts via any enabled channels (like email or SMS)
- These alerts are designed to help you catch and cancel any unauthorized recovery attempts
If you recognize the recovery, no action is needed — just wait for the delay to finish.
If you don’t recognize the recovery, you can cancel it immediately from the Bitkey app.
This delay is a core part of Bitkey’s security model. It ensures that recovery remains flexible, while also providing strong protection against unauthorized use of your wallet.