Before you begin
If you lost both your phone and your Bitkey hardware device, see:Â
 👉 I lost both my phone AND my Bitkey hardware device. What should I do?Â
If you’ve only lost your Bitkey hardware device
1. Order a replacement device
You’ll need a new Bitkey hardware device before you can begin recovery.
👉 Visit bitkey.world to order a new device
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2. While you wait
If you had Transfer without hardware enabled, you can still send funds up to your daily transfer limit.
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3. Complete recovery
Once your new device arrives, follow:
👉 How do I recover from losing / replacing my Bitkey hardware device once I have my new one?