How do I cancel an inheritance claim? – Support

An inheritance claim can be canceled at any time while it is in the “Claim pending” state — by either the beneficiary or the benefactor.

Once a claim is approved and moves to the “Claim approved” state, it can no longer be canceled.

⚠️ Important:

Bitkey cannot cancel a claim on behalf of a beneficiary or benefactor.
Once a claim is canceled, it cannot be reinstated. If needed, a new claim must be initiated.

If you are the beneficiary

From the Home screen, tap the settings icon
Tap Inheritance
Go to the Benefactors tab
Locate the benefactor for whom you want to cancel the claim
- If their name is missing, there’s no current relationship or active claim
  👉 See Why did the name of my beneficiary / benefactor disappear?
Confirm the status is Claim pending
- If the status is Active, no claim has been started
- If the status is Claim approved, the claim can no longer be canceled
  👉 See How do I complete an inheritance claim and transfer the funds to my Bitkey wallet?
Tap Manage, then tap Cancel inheritance claim
Confirm the cancellation using your unlocked Bitkey device:
- Hold your unlocked Bitkey device to your phone.
- If prompted to confirm on your hardware, follow the instructions on your Bitkey screen, then hold it to your phone again to complete verification.

⚠️ Important: Once canceled, the claim cannot be reinstated. You’ll need to start a new claim if needed.

After canceling:

Your beneficiary status will return to Active
If you no longer wish to remain a beneficiary, see:
👉 How do I stop being a beneficiary?

If you see a red banner on the Home screen labeled Inheritance claim initiated, tap the banner and follow the steps to Decline inheritance claim
If the banner says Inheritance approved, the claim can no longer be canceled
👉 See The inheritance claim has been approved. How do I retain control of my funds?

From the Home screen, tap the settings icon
Tap Inheritance
Go to the Beneficiaries tab
Locate the beneficiary who initiated the claim
- If their name is missing, there’s no current relationship or active claim
  👉 See Why did the name of my beneficiary / benefactor disappear?
Confirm the status is Claim pending
- If the status is Active, no claim has been started
- If the status is Claim approved, the claim can no longer be canceled
Tap Manage, then select Decline inheritance claim

⚠️ Important: Once declined, the claim cannot be reinstated. Your beneficiary would need to start a new claim if necessary.

Your beneficiary’s status will return to Active
If you no longer want this person as your beneficiary, see:
👉 How do I add or remove a beneficiary?

💡 Tip: If the claim is already approved and your wallet still contains funds you want to protect:
👉 See The inheritance claim has been approved. How do I retain control of my funds?

If your wallet is already empty, your beneficiary has likely completed the fund transfer.

At this point, since an encrypted copy of your App Key has been shared, your wallet is considered compromised.